[Hero Wars Guide]Weekly Report 2026.Week37

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Contents
  1. Report
  2. Main Updates and Game trends
  3. Guild DASHIMAKI-TAMAGO 2026.Week37

Report

Events

14-Day Calendar View

Monthly Calendar View

Official Message: September Events!

  • 🍂 September is shaping up to be a busy month in Dominion!
  • A new Hero is on the way, Astrid is getting her own special Adventure and Ascension, and plenty of familiar events and other surprises are waiting throughout the month.
  • ⚔ There’s a new Season Pass coming too! Distortion Season is a great chance to give Alecto and Valdur & Echo some extra attention, with their Soul Stones and Artifact resources waiting among the rewards. Didn’t quite finish upgrading the first Distortion Titans during their Adventures? Here’s your chance to keep going!
  • ⚠ One important detail about the Season rewards: the final reward is the familiar Totem Summoning Sphere. The new Distortion Totem isn’t hiding in there just yet. 👀
  • And if you are waiting for the first Ascension Season with Ascension Skills for Astrid & Lucas – mark September 3rd in your calendars!
  • If you ever need a reminder of what’s coming next, this calendar will always be here for you.

Official Message: September Is Going to Be BIG!

  • Hey Guardians! We recently released a new Titan “family”: Distortion! We know that many of you are already testing it and enjoying the new possibilities, but we also know that this addition has brought some old questions back to the surface: Where are the new Pets? What about Ascension for older Heroes?
  • Today we wanted to talk a little bit about that, because we have an INCREDIBLY busy month ahead of us. Get ready for what’s coming in September! We’ll touch on every feature in more detail later, but for now, we just want to give you a heads-up on what to expect this fall.
  • Starting with a new Season Pass right at the beginning of the month. This one is quite simple: a familiar Season Pass, but with a different focus. This time, it will be dedicated to Distortion Titans. Haven’t been able to max out Alecto and Valdur or their Artifacts during their Adventures? Look no further, you’ll find them here.
  • Now, Ascension! On September 3, one of our older Heroes will get a couple of fun Ascension Skills. She has royal blood and some feral instincts. Can you guess who it will be? And with that, we’ll introduce a new Season Pass-like system and a new Ascension resource specifically used to unlock new Ascension Skills. This system will give us an opportunity to add Ascension Skills to our veteran Heroes much more consistently, hopefully bringing new abilities to one Hero each month.
  • Prestige system update. Okay, we’re already cheating a little and sneaking some October news into our September preview. The September Prestige season will run as usual, followed by a short 3 week break. Then, in October, Prestige will return with expanded progression and new ways to get more out of the system. And if you’re perfectly happy with Prestige as it is, don’t worry: you’ll still be able to play consistently and pick up rewards along the way.
  • New Pet? New Pet! And since we’ve already started stealing news from October, we might as well keep going. Our mysterious newcomer will be unlocked through the new and updated Autumn Festival starting on October 1. That’s sooo close that we simply couldn’t resist unveiling it a little earlier. What do you think it will do? What will its name be? Gender? Something else entirely? ENGAGE WITH US. Oh, and we don’t plan to stop with this mysterious Pet. There might be another one on the horizon

  • Also, the Autumn Festival itself will be way bigger this time around and will be very reminiscent of the Summer Festival: generators with precious resources, a dedicated map, more quests, a huge Shop, and all that. You know the drill.
  • And a New Hero, of course. What, you thought a new Pet in October meant we’d skip introducing a new Hero or Titan in September? Think again. A new Hero is coming, and they will have something to say to Adam. Curious?
  • P.S. Like, literally something to say. We’re talking lore here, not a counter to Adam, who just appeared in the game. Come on, guys, we’re not psychos.

Official Community Manager FAQ

Titles are tailored to the content.

No.1 Concerns Over Reduced CoW Slots Due to Server Merges

  • Q. So, the aggressive merges will mean that many people won’t be in Clash of World anymore.Because combining, for example, five servers, means 1/5th as many spots for Gold and Silver so those Guilds won’t be in Clash of Worlds.So, how do they react to this? By immediately giving Quests that those people won’t be able to do because they’re not in the Clash of Worlds. 😡 And perhaps giving many other players new skills so that people not in CoW at the time might not have access to.I guess that’s Nexters’s definition of “Competative”: Kick ’em when they’re down. Disclaimer: They obviously haven’t given all the details yet, so I’m going by the announcement.Clarifcation: Even if Guilds already in CoW will stay there for a while, but what about a month after the mergers have finished?
  • A. Like I said here – No.XXX , I see your feedback we’ll be monitoring it and I’ll pass along the concern about CoW

No.2 Status of the Server Merge

  • Q. What is the status of the server merge? Can we get this done ASAP?
  • A. Hello! The plan is still to continue with the merge. As soon as we have an update for you, we’ll post it here and on other socials. Thank you for your patience and I’m genuinely sorry about the long wait.

No.3 Impact of Server Merge Delays on Guild Recruitment

  • Q. Ok, an update about all this situation with server merge. So, the initial situation was that servers were created too fast (several a week), while people were leaving the game very quickly (a lot of reasons for that, you know them very well, won’t list them again), making all these new servers a desert in ~half a year – 1 year timeframe, so you had to look for players on other, younger servers, to keep the guild together.The server merge was announced – the way it was planned is another question (merging 9 servers into 1 is really questionable). So, people were waiting for it to happen. It got postponed 1 time, then made partial merge of very little group of people and postponed again.So, what do we have now?1) People are still leaving the game quickly, even more so.2) We (the guild from server 467 – 16 months old – planned for merge but not merged yet) can’t recruit from servers until 497, because people on all these servers are waiting for the merge to happen and hope to replenish their guilds with new members after the merge will happen and don’t want to leave their guilds.3) We can’t recruit from servers 498 and younger as well – they are out of the merge and don’t want to leave their servers for older ones to get under the merge and into the fierce competition.4) We, obviously still can’t recruit from our own server because it is dead for half a year (if not more) already.Conclusion – it was bad before with recruiting, now it is even worse – we are effectively locked out from recruiting people for a month from the announcement of merges. Our guild is losing players and can’t get new ones either from servers before 497 or from 498+. DO THE MERGE ALREADY! Our guild is falling apart! We’ve lost 6 very strong players in August and can’t get new ones!
  • A. Just answered about the merge here. Unfortunately no update yet. No.XXXI’m so sorry about the delay and that it’s affecting recruitment. I hope we can finilise it soon.

No.4 Declining Guild Morale Caused by Server Merge Delays

  • Q. server merge is all we care about, the current vibe in guilds is dead, loads left before and now team spirit is dropping daily, no amount of dumping more events can fix this current merger mess nexters created, update asap please
  • A. We’ll keep you posted, and again, massive apologies for the delay

No.5 Schedule for Server Merges

  • Q. My cat is sad, CM I see above that this is the result of poor communication regarding merges. Andrew indicated possible dates of 15 – 16 September, you on the other hand, say no updates. A week ago there was a tentative plan. Are you not in the loop, or was Andrew misleading us?
  • A. 👋 good question, I didn’t realise that my post could read as “plans cancelled, no updates”, let me clarify: I meant no updates on what Andrew said here , as soon as we have a final confirmation, we’ll post it

No.6 Restrictions on Server Transfers to Newer Servers Created After Account Creation

  • Q. Hey you all. I have a question and am not sure whether this has already been answered somewhere.Why are you not allowed to join a server higher than the one you started on ? I get that they want to keep it fair BUT shouldÂŽt it be, that you can join any server that existed when you first started ? For example. I start on server 50 now. Why wouldnt I be allowed to join server 300 in 6 months ? That doesnt make any sense now, does it ? I mean. Server 300 was existing when I created my account. You could start on server 300 now and then just pay to go to server 50 to join your mates and keep that option, but that is just stupid really.I reckon it would be fair to change this to be able to join all servers existent when you create the account.
  • A. The idea behind the restriction is to stop developed accounts from moving onto genuinely newer servers. But if server 300 already existed when your account was created, I understand why it feels odd that you can never move there just because you originally started on server 50.Using the account creation date instead sounds like something worth discussing. I’ll bring it up with the team. I don’t know yet if there are technical or other limitations behind the current rule, or if we can change it in the future.

No.7 Criticism Regarding Ascension Season Participation, Pricing, and Resources

  • Q. Firstly, only 20 out of 30 people can participate in GW
that means you cutting off 10 players with one crazy decision Secondly, price of 30$ for two skills is insane
Nexters, your greed knows no bounds
max price this season 5$Thirdly, inability to accumulate new ascension resources eliminates strategic element of game
inability to obtain skills without donations is very badNexters continues their insane monetisation of any content in game
soon they’ll want people to pay just to enter the game
We need to create petition for main games beneficiaries (owners of Playrix)😉 đŸ„ƒ
  • A. Noted, this feedback was added to the digest and passed along to the team.

No.8 Frustration Over Pop-ups Displayed During Campaign Raids

  • Q. Dear CM are we supposed to have this annoying pop up every time we raid a campaign mission for the next 25 days? Do you have any idea how irritating it is?
  • A. Noted, I think that’s very fair, I will pass it along!

No.9 Questions Regarding Guild War Quest Requirements

  • Q. So I used my 2 attacks in GW on the bridge vs titans, what more do I need to do to complete this quest? CM, Can someone explain?Edit: Thanks for changing the text after the fact to specify this is for Heroes 
 How is this a normal quest when most of the time some people are doing only Titan attacks, or you actually are fighting against a GW team that doesn’t have enough people, or even more so, how is it fair for the people not participating in GW? Those people not taking part in GW are most likely already on the weaker side so this excludes them from gaining some power even more.I just don’t get who thought this was a good idea ??
  • A. Thank you for updating your post with all the info and noted on the GW general feedback!

No.10 Request to Add a Raid Feature to the Dungeon

  • Q. Nexters
need to add ability to raid in Dungeon!Given experience gained from Ascension in Dungeon, we need to quickly add raid in Dungeon (like in ToE), otherwise scripts provide an unfair advantage (script grants ability to raid)Quick alternatives: – increase number of Divination Card (link this to VIP level, add five cards for each level, 15 VIP lvl = 75 Divination Cards)- add ability to skip battle to avoid watching battle animationScripts are popular mainly because of this
if in Dungeon has a raid option, scripts will be practically irrelevantp.s.
we need to force person who came up with these crazy quests to complete them without a Valkyrie subscription for 25 days
I’m sure they’ll go crazy
lolđŸ€Ł
  • A. Noted as well, we have seen this request and I hope that in the future we can explore ways to improve dungeon raids

No.11 Excessive Visual Prompts for the Astrid Event

  • Q. Totally over the top, you’ve gone too far Astrid Ads.This is a horrible worsening of the interface and game aestetic.Nothing about the Red “Starting 13h 24m” implies that the ban phase as already started.The game should be self-evident. New players shouldn’t have to learn about the ban phase from News.And when I blow off reading News (or forget what was in there) I should be able to see the ban phase without getting bored and clicking on the icon. Overall, I totally hate the “Events” icon which has spinning flames, a spinning body and a flame at the top. That space used have a proper use for stuff like Cosmic Battle and ToP
But throw in Astrid, and then every other month’s Ascenstion of the Month, and it becomes an annoyance we’ll learn to ignore. Whether we want to or not.Sticking Astrid at the top of the main Manage Team page, and over on the side immediately trains us to start tuning that out since most teams we make are not going be, and shouldn’t be, ones with Astrid on it.Update: At least she’s off the side ad, but looks like she’s still the top Hero at Level 1 until I give into the extortion of level her.From a subjective marketing perspective, I started this game because there were so many heroes and diversity, all the permutations and strategy was and still is interesting. But if you just throw the Hero of the Month into my face constantly and overtly, it looks like pre-school game and it distracts from everything else about the game that would otherwise want me to stay.Subjectively from my current situation, the aesthetic itself of the specific visual way in which you’re just trying to force the Ascension Skill Hero of the Month down my throat has, (irrationally on my part), been the biggest turn off to this game so far. Despite the fact that my playing or not playing should be driven by the game dynamics and not the over the top constantly in face my face Astrid ads. Including the main Hero Screen.Update: I totally forgot about “Quest Complete” for Ascention Skills, which will probably run at least 280 days a year. Arguably the worst of the lot !Suggestion: Change the quests to the normal “Collect” buttons rather than giving us the constant drop-down completions 300 days a year.Obviously uncollected rewards could end up in Mail like everything else.
  • A. This is very detailed feedback, thank you. INoted on the Events icon, Hero screen placement and especially the repeated Quest Complete pop-ups. Since Ascension Seasons are meant to be a regular feature, I agree it’s worth looking at how these elements feel not just for one 25-day season, but when they’re present for a large part of the year. I’ll pass along the suggestion to use regular collect buttons instead of constant quest pop-ups.And on the Cosmic Battle timer, agreed, Starts in 13h while the ban phase is already active isn’t particularly clear. I’ll flag that separately.

No.12 Compensation for the Guild Prestige System Suspension

  • Q. Compensation for long prestige break?
  • A. No plans for that atm, but I will bring up the request to the team

No.13 No Need for New Systems, Resources, or Monetization Tactics

  • Q. Players have been asking for Ascension skills for older heroes, as originally planned in Asgard!!!Star Mana is the primary resource for upgrading Ascension skills!No one needs your new system, new resources, and the money-sucking tactic!CM, Do you understand what game optimization is? Game optimization is performed by developer using their own resources, not by paying users!P.S.Nexters’ position on their own game and its optimization is disgusting
 Your team sits and thinks: “If players pay me, then I’ll do at least something, if they don’t pay me, then I won’t do anything”
 This is a disgrace and total unprofessionalism
The desire to buy something in game arises when a player feels confident about future
 your actions have destroyed that confidence! You’ve simply thrown away years of work, battles, emotions, and money that players invested in Asgard and Star Mana (only legitimate resource for upgrading Ascension skills)đŸ€Ź
  • A. I think my answer here would be a bit redundant at this point, as we’ve already discussed this quite a few times and the system is now live. We already started and I will be gathering further your feedback about ascension seasons.

No.14 Criticism of Non-transferable Ascension Season Resources

  • Q. Without donation it’s impossible to level up a skill even to first level (V branch)
given that resources cannot be accumulated we will never be able to get an upgrade for our favorite hero
New Ascension system is epicentre of Nexters greed
they have become completely insane

  • A. I hear the feedback on this, and especially the concern that the seasonal resources can’t be saved and accumulated across multiple Ascension Seasons.This is only the first season, it is possible that we will change things a bit in the future, and this is one of the points we’re passing to the team and I think it’s something worth looking at for future Seasons.We may make adjustments based on how the first Season goes and the feedback we collect, but nothing is confirmed at this point.

No.15 Soul Stone Monetization for New Pets and Traditional Enhancement Methods

  • Q. Nexters.what is the point of giving ascension but you paywall it so hard until you need to spend like $200 to max the ascension skill?”What we’re adding is a new system specifically to let us bring Ascension Skills to older Heroes much more regularly something players have been asking us to do for a long time.”Does this mean that without new paying mechanism, the company cannot give what we ask for? I am just asking, please clarify, since you said that yourself. you make it sound like you are so kind to give what we have been asking (ascension) but you make it like this (totally not what players wanted), very shameful.Same thing with pet. You make it sound like we are so blessed with new pet, but


I dare you, the new pet next month will need $200 too to be levelled to Violet 2 and maybe $500 for Violet 3, with new currency.We already know thats going to happen.
  • A. As we discussed before, the point of Ascension Seasons is to create a regular pipeline for bringing Ascension Skills to older Heroes.Yes, access is more restricted at the beginning, and I understand the feedback about the price of maxing the skills during the Season. But this isn’t the only opportunity you’ll ever have to get them. The skills stay in the game and, after the exclusivity period, will become available through regular resources as well.So if you don’t want or can’t invest in maxing them now, you don’t have to, you’ll be able to continue developing them later. In that sense, it’s similar to the temporary exclusivity we already use for Picker Skins, Titan Skins and other content.We’re still collecting feedback on the pricing and the Season structure, especially how restrictive the first stage feels.And regarding the Pet, you’ll see the details soon, but its regular progression will work in the familiar way. Souls will be the harder part to obtain, and there will be a way to earn them for free during the event.

No.16 Dissatisfaction with Ascension Seasons and Server Merges

  • Q. Just as you think they cant make it any worse

This new ascension season is total garbage (to put it politely) The events required:- Guild war – well heck
 Thanks to the clusterfvck called server merges, I (and many others) am in a guild that moved servers for a merge that didnt happen. So not only are we penalised by not receiving compensation for the drop in guild war rewards, asgard rewards etc that we should have received along with everyone else when the merge took place, but now this event comes along. And here we are, having spent the last week scrambling up to the grand level of competing in bronze, where if we are lucky, there is one opponent to attack in GW, only to find that most of the guild misses out on rewards from this new season because, even if they are lucky enough to have guild war signets, they have nobody to attack.- CoW – need I explain
. We are still only bronze – our whole guild, and the numerous others who moved servers in anticipation of that merge.- Everything Else – how many times do we have to do things to move up a smidgeon in the reward list? It it not fun. It is a grind.The rewards- ridiculous in that they expect you to lay out money and resources on a hero that you dont even know if it will be worth wasting time on- crazy that they expect you to use ascension materials to rush to level 5 just so you can keep those new skills when you still dont know if you want that hero, and have other heroes to be worked on that deserve it more- Infuriating that you cant keep the materials you gained during the season and use them for another more worthy hero
  • A. I understand the concern, especially for guilds that moved in preparation for the merge and are now temporarily limited in GW and CoW.I’ll pass this part of the feedback along as well. Hopefully we’ll be able to complete the delayed merges soon and get the affected guilds back to normal participation.As for the rest of the Ascension Season feedback, I’ve seen the same concerns raised in other discussions and they’re already being passed to the team.

No.17 Concerns Regarding GDEV Financial Performance and Long-term Strategy for Hero Wars

  • Q. GDEV’s financial report for the first half of 2026 has been released (https://www.gdev.inc/). Compared to the second quarter of 2025, 23% of monthly paying users (MPUs) stopped making payments or quit the game entirely within a single year—a severe loss for Nexters. GDEV had already lost 18% of its paying users in 2025. This was partially offset by an increase in revenue per user: fewer users were spending more money on the game. Given the 23% drop in paying players between June 2025 and June 2026, there is reason to fear that paying players are leaving the game at an accelerating rate. Players are particularly frustrated by the aggressive monetization of sales and the lack of substantial game development. Considering that only 3% to 4% of all players make monthly payments to begin with, the loss for Nexters is enormous—and relying on a shrinking player base to pay more is not a sustainable strategy. Furthermore, new players do not become long-term paying users because the point of no return for catching up in the game has already been passed. The company is also offsetting losses through further cuts to advertising expenditure. Additionally, a share buyback was offered to shareholders to prop up the stock price. There are many smart minds among the HW players. You don’t have to be a financial expert to see what Nexters is doing right now and where it’s all leading. Anyone wanting to maximize their abilities—and spending money to do so—has to dig deeper and deeper into their pockets to keep the game running and secure revenue for Nexters. In my view, Nexters decided sometime last year, or perhaps in late 2024, to abandon a long-term approach to the game; Instead, the focus shifted to squeezing as much revenue as possible out of the remaining players—whether inexperienced newcomers or long-time veterans—within a limited timeframe. In doing so, Nexters ignored calls from long-time players to develop the game further towards an “endgame.” Players are running out of patience with Nexters, a trend now reflected in the declining number of paying players. Nexters wants us to believe they have a long-term strategy, but the game’s development and their business policies demonstrate the exact opposite. Many observed these trends for months and gradually stopped playing or paying amidst increasing monetization. Nexters is already making money from the game. Now we will see an increasing number of events targeting paying players, resource scarcity designed to create further incentives to buy, and completely exorbitant prices for resources. Paying customers will churn in even greater numbers. Advertising spend for acquiring new customers will continue to drop to offset deficits. Eventually, personnel costs will be cut, and further development of the game will cease. Worst-case scenario: once development stops, the game might become completely unplayable. No matter what we complain about here or what suggestions we make, Nexters’ decision has been made and they will not reverse it. CM Sandra once wrote somewhere that the developers have a long-term strategy. I’d be interested to know what that looks like from Nexters’ perspective. Then again, 1–2 years is a long time in our fast-paced world. I don’t want to cause panic. The game can certainly keep running for quite a while with the path Nexters has chosen, provided the remaining players are willing to pay more and more to max out their accounts and do not expect any significant developments towards long-term gameplay. As a long-term-whale I don’t see any more challenges for myself in the game other than spending more money, and that’s where I’m drawing the line. I no longer have any hope for improvements of the game and I have no desire to let Nexters milk me for money. In my opinion, it is time for every paying long-term-player to seriously reconsider whether they want to invest their money in a dying pixel-based game that will ultimately leave absolutely nothing behind.
  • A. Thanks for taking the time to put this together. Since the broader concern here is basically “is the game shrinking and are you trying to squeeze what’s left before moving on?”, I want to answer that part directly.First, one correction on the numbers: the 23% YoY decline in monthly paying users mentioned in the report is for GDEV as a whole in Q2, not specifically for HWDE. For H1 2026, the reported decline was 15%. I can’t share unpublished HWDE-specific numbers or comment on GDEV’s corporate decisions.What I can tell you is that the conclusion you’re drawing from those numbers doesn’t match what I see internally. HWDE isn’t being prepared for maintenance mode, development isn’t winding down, and we’re not planning the game only a few months ahead.Quite the opposite: there’s a lot of work happening around the longer-term structure of the game. That includes new progression, but also existing systems and modes. We’ve talked before about problems with CoW, AoC, matchmaking, draws, QoL and endgame. I don’t have announcements for all of those today, and some will take considerably longer than others, but they haven’t been abandoned in favour of simply releasing more things to sell.At the same time, I absolutely recognise the feedback about how dense monetised content has felt recently, the pressure to keep up, and whether new progression feels accessible and worthwhile. We’re not planning to stop introducing new progression systems, but that doesn’t mean the way they work today is set in stone either. There are things we’re already looking at and things we want to improve.I know saying “we have long-term plans” isn’t going to convince someone who’s already worried about the direction of the game. Ultimately we’ll have to show that through what we actually release. But no, the team isn’t giving up on HWDE or trying to extract whatever is left before shutting it down.

No.18 Ascension Chest Contains Existing Resources

  • Q. These chests don’t contain resources for upgrading Ascension skills
Nexters
I’m speechless
Ascension chests don’t contain resources for Ascension

  • A. I get why this looks confusing. “Ascension” here refers to the whole Ascension progression system, not specifically to the new Ascension Skill resources.The chest contains the regular resources you need to progress through the Ascension branches towards those skills. We weren’t planning to add the new seasonal resources to it.But I agree that the current description doesn’t make that clear at all. We’re already pushing to have chest contents displayed more clearly, so I’ll add this one to the examples.

No.19 Comparison of Hero Wars Pass Pricing with Call of Duty

  • Q. Explain to me how a Triple A Title like Call of Duty can charge $30/MO for a pass, while Nexters charges about ten times that because they are running 10X as many passes simultaneously? Hero Wars development doesn’t come anywhere close to the cost of developing a Triple A Title like Call of Duty. Yet they are charging about 10X as much. Make it make sense. You don’t get to plead that “developers must be paid” here. Call of Duty is paying their developers just fine at about 1/10th of the player spend.
  • A. I don’t think comparing the price of individual passes between Hero Wars and Call of Duty really works here. They’re very different games with very different monetisation models — the fact that one has a much larger development budget doesn’t directly determine what a pass should cost in the other.That said, you’re absolutely free to feel that our current passes or progression are too expensive for the value they provide. We’ve received a lot of feedback around the pricing and value of the Ascension Season in particular, and we’re passing that along.

No.20 Updates on the Prestige System and Information Regarding Server Merges

  • Q. CM this is a very long break. Last time it’s used as a reason for merge delay. I wonder this time what will be the reason then?
  • A. Hello hello, so the reason for the break is the update we plan for the prestige system. We announced it here – https://community.hero-wars.com/post/4798
  • Q. does this mean the existing rewards remain as it is but newer stuff will be added with some payment for it?
  • A. We’ll chat a bit more about that in the future, you’ll get more info on the changes
  • Q. Still waiting for CM to give us more information on the merger

  • A. I know I know folks, I will give you some updates as soon as possible

No.21 Paid Elements and QoL Updates Added to Guild Prestige System

  • Q. Running it through translator (from Nexters into Gamers language):”The current Prestige Season ends on September 11, and after that, Prestige will be taking a short break. The next season will begin on October 2, where you will have no choice but to spend serious amount of money to get the progression going. So enjoy the rest of the current season – we leave free prestige behind, and we’ll see you back in Prestige in October – make sure your wallets are ready!”
  • A. Look, you got us, there will be a paid progression track with it’s own rewards. But the free one does not go anywhere, and it’s going to be refreshed to be a bit more adequate to players’ needs and the overall value will stay the same. At the same time, it will become easier to get all the 50 rewards, and you will not need VIP level to complete guild quests – Prestige XP will be awarded automatically upon completion of any quest. So, optional monetization, yes, but also a refresh with some QoL updates

No.22 Portal Charges During Guild Quest Suspensions

  • Q. I’ll just blatantly ask: if guild prestige is shutdown for a month or so, does that mean we’re not getting a daily portal charge?If not, please tell the developers that makes me unhappy. I’m just one person though

  • A. Hello, good question. It is something we’re discussing internally, I will let you know as soon as the team makes a decision!

No.23 Internal Discussions Regarding Compensation During Prestige Cycle Interruption

  • Q. CM can we get that? a portal gift with 3 charges every three days while prestige cycle is down
  • A. I just answered it on QA No.XXX , but let me say it here as well. We have brought it up to the team, some internal discussions are happening. Once we have a decision, I’ll let you lovely folks know
  • Q. Let us know what? – so far your answers to every concern are lots of word salad with no content.
  • A. Let you know what the decision will be regarding compensation, obviously
  • Q. When will you ‘let us know’ please? Or am I wasting my time?Or are you now an AI Bot?
  • A. YesI will let you know as soon as possible, when I have the information from the team. Will try to give some updates tomorrow
  • Q. Thank you – I will be waiting for a reply to me tomorrow please
  • A. I don’t always have the time and resources to reply to every person individually. But I will post an update when I have one 🙂

No.24 Concerns Regarding Nexters’ Monetization Policy and Player Churn

  • Q. Over the last 30 years I have seen a lot of big businesses go out of business. They don’t listen to the customers and often price themselves out of business. They think they have their loyal customers and that the money will continue to flow. Yes, customers may be loyal, but only to a company that is loyal to them. Which means, not gouging the customer. Once gouging comes in to play, loyal customers start searching for the next business to become loyal too. Even if the first business was smart enough (they never are) to try to get back said customers, customers are gone and done with them. And then said business goes out of business. Happens daily and yet the extreme wealthy businesses don’t seem to mind. If they did mind, they’d change their practices. I see the path Nexters or Gdev has laid out. Price people out of the game so it ends. I think it is a sad truth that will take only a year or two to complete. I wonder if they have another game in mind to replace? So All I can tell everyone, is ensure you stay away from any of their games, make sure you know all the names it could be under and never play another. Or you’ll just end up here again. For me, Each new change where the rewards were less and the price higher has caused me to stop spending on that item. Which has been wonderful for me and saved me a ton. I still am able to compete with the top other guilds, so am completely happy with where I am at. This Astrid ascension. I figured I’d see what I can do for no money, looks like maybe nothing unless I work hard to rid myself of all my build up items, no thanks. I don’t mind saving some money. I don’t mind buying less if it doesn’t get me decent rewards. It is a shame as this has been the only game I still play. I will work hard to find games in the future that have nothing to do with these companies.
  • A. First of all, cool tag, love it 😄 And that was intentional, I will not be answering every single post on SB especially in cases where maybe it’s repeated feedback/convo, or doesn’t need an answer, or does not lead to a productive conversation.

No.25 Excessive Difficulty in New Hero Event Chapters

  • Q. What are the developers thinking really? I don’t understand.Last year people praised developers for creating this creative chapters to replace the old one, you (CM) said developers felt appreciated and happy with the good comments too.but nowadays, why the chapters are getting ridiculously difficult?I noticed already starting this year.Last year i could clear chapter 1- 2 braindead, then cleared chapter 5-7 easily with following the samples from players/community
.and the number of fights in a chapter is less too.Nowadays

.. Oh my gosh
.. there are so many conditions to meet to clear the chapters (talisman, number of buffs, manual/auto fight, need to focus on certain hero/titan/fusion first, etc)Even Ch1-2 are also not so easy, lost a few fights along the way,then ch5-7 are such a nightmare need to spend a lot of time
.Why need to increase the number of fights in a chapter too? More fights mean less coins after winning each fight, means more things to do and harder to clear.I don’t understand why the developers do this
.. really
.There are already a bunch of things to do, these chapters are supposed to be like a walk in the park
 not supposed to be this hard!!
  • A. Noted on the feedback, especially on how much time the later chapters take.Our goal with the recent changes was to add more depth to Adventure. That’s why you’ve seen more mechanics like Talismans, different buffs and conditions that require you to adjust your strategy.But there’s definitely a balance between adding depth and making the Adventure feel overly complicated or time-consuming. I’ll pass that part of the feedback along.

No.26 Exchange Rate at Event Completion

  • Q. CM can please confirm this please? event ending in less than 12 hours, need answer please.
  • A. Hello hello, same exchange rate as always, as listed in this article – https://support-hwde.nexters.com/hc/en-us/articles/29649166956690-Team-Assembly-Adventure
  • Q. I hope you are correct and this doesn’t age badly. I believe the rewards historically are tied to chests offered for levels 41+ of battlepass which is different for new hero versus old hero. I think this image was conversion for Mushy event (last non new-hero event). The page you linked might be more limited to new hero/titan events?
  • A. I will double check, but I think it should be correctYes, should be Hero Res Chest

No.27 Issue with Stall Offers

  • Q. Maybe we could ask CM to ask the devs if they have any intention of fixing this in future (re)releases of (new / ascended) heroes: Is this a bug that some stall offers costing 12 coins were replaced by Gus/Cascade duo, and all the offers costing 50 were replaced with the duo as well? Or is that a feature? It would seem like a bug to me, but for some reason it remained as such for the entire duration of the event.
  • A. I will check this with the team, players have reported this, seems like a bug to me

No.28 Tie-Breaker Resolution for Archdemon to Be Fixed

  • Q. I was in first place for the Archdemon in the Astrid event, but then someone else got the same score and took first place, pushing me to second. Is that normal?
  • A. Hello, good question. For now it’s not time based, but in the next adventure it will be fixed and it will be like this: if two players have the same score, who ever reached it first, will be higher on the leaderboard. So the answer is yes and no 😄 Yes it works like that right now, but no it should not be like that and will be time based soon, hopefully in the next adventure 🙂

No.29 Request to Cease Monthly Releases of New Heroes and Titans

  • Q. Nexters, I Hope you can stop releasing new heroes and Titans every month. Every Players simply can’t afford it. I feel Nexters isn’t as good as it used to be. If you continue like this, This will only cause a massive loss of players. Please stop this new hero and Titan release plan immediately!Even whales have been spending money on this game many times, but you didn’t expect the tragic stories of some whale players, which led many people to quit the game.I Hope Nexters can Thinking and Do Something for players.This will greatly improve the game!
  • A. I hear the feedback that the current pace can feel difficult to keep up with, we often discuss it here. I don’t have a new answer for you and don’t want to give you false expectations – we aren’t currently planning to slow down new Hero and Titan releases.The expectation isn’t that everyone needs to max every new release immediately. I understand that for competitive players this choice can feel much less optional. I’ll continue to pass along this feedback and making sure that this perspective is heard.

No.30 Tickets Should Be Omitted from Quiz Event Ranking Rewards

  • Q. This is the most idiotic idea for this event. Anyone who misses the 3rd place in firs two days, won’t be able to get it later because they’ll still be five tickets short. There shouldn’t be five tickets in that spot, only special frame.
  • A. Noted, I will pass this along

No.31 Visual Update Priority Concerns in Titan Realm

  • Q. So, for years now they didn’t fix bugs because they thought it was more important to add new way to spend.But lately, a new priority is to just make things uglier without changing any functionality. đŸ€šUpdate: I wanted to reference my later post:XXX with a fogged castle image.The point being that you can barely tell what color the darn castles are on the actual map behind the fog.Player also has a good point that there’s no reason to actually fog the castles themselves to begin with.
  • A. Noted that the new look itself isn’t everyone’s cup of tea 🙂, I personally like the new look, but to each their own.I can see what you mean about the castles being much harder to distinguish behind the fog, especially by colour. I’ll pass that specific feedback along

No.32 Availability of Summoner Titan Artifacts in the Shop

  • Q. CM when will the artifacts of summoner titans be available in this shop, please? I mean, for standard ToE coins of course, not some kind of +/+!=! new resource, pretty please?
  • A. Hello hello, I know this is a request many players share and would like some news on that. Unfortunately at the moment I don’t have an update. I will continue to follow up on this with the team and hopefully, I’ll get an update for you soon

No.33 Frustration Over Repetitive Opening of Matryoshka-Type Items

  • Q. matryoshka items is one of those things that the model doesn’t work on the game at this point, probably had its appeal 8 years ago, but with a lot of items being of the matryoshka type, is really annoying opening these items multiple times, specially due things like having to scroll on the inventory to find the item to open again
  • A. Hello, yes, I’ve seen this feedback before and on a personal level I agree with you, those items can be quite frustrating to open continuously. I will continue to raise this to the team, and I hope they can reach some kind of a solution to make this easier.

No.34 Request to Add War Flags to Support Documentation

  • Q. The new pattern should be added to https://support-hwde.nexters.com/hc/en-us/articles/15549387255314-War-Flags-Patterns#h_01JSEV9J02AME9R61FY261JDCW also.
  • A. Hi 👋 , super fair, I’ll pass it on to the relevant team!

No.35 Monotony in End-Game Content

  • Q. End game gets boring as well.
    • GW: same opponents every week odds are the results are the same
    • CoW: tie after tie, doesn’t matter if you lose 2 and they lose 50, still a tie
    • Asgard: cheaters will always win here
    • ToE: same as above
    • AoC: no manual, takes forever to do anything and 1st place gives terrible rewards
    • CB: it’s whoever spends the most ems
    • Arena: spending ems to keep knocking people down
  • A. We’ve discussed endgame content before, and it’s still something on our radar. I don’t have a major endgame rework to announce right now, but I’ll keep this feedback in the digest, especially the point that players want more meaningful ways to actually use everything they’ve spent years building.

No.36 Questions on Continued Team Progression and Monetization Without End-Game Content

  • Q. CM can you please explain why you think anyone would start putting money or time, or even invest years of effort and money into developing a team of heroes, titans, totems and pets for a game which has no endgame?- asgard is a scripting competition and – CoW a gamble. – we cant test properly- we cant share logs because they dont contain necessary information, even if so – we could not communicate the screenshots by your abysmal low tech chat and guild chat.so why do you think anyone would spend money on your game? because of the ads’ false promises? so why are you reducing them then?and then you want us to pay like 200 EUR for astrid’s ascension in an exclusive event?but what for would we want her ascension skills when there is no endgame?Thing is: 1 paying guild leaving means same fix costs but a revenue reduction of wages for 2-3 employees. I really don’t get it how you think you can ignore our needs for years and years.
  • A. We do recognise the concerns around endgame content, and I agree that there’s work to be done here.It’s not something we’ve forgotten or decided to ignore. There are changes being discussed and worked on, including AoC matchmaking in the nearer term and broader endgame improvements further down the line.I don’t want to go into details yet because some of this is still being worked out and plans aren’t final. But we’re hoping to come back with more concrete updates around October–November.For now, I’ll keep passing along the specific pain points you mentioned here — CoW, battle logs, Combat Training and guild tools included.

No.37 Community Manager Response to Player Survey on Reasons for Ceasing Monetization

  • Q. Let’s bring some attention to the problems leading players to stop their spending or quit playing the game entirely. Since the CMs never took initiative in this and generally they don’t seem very interested, I might as well try.Let’s do a little poll on currend and former spenders (VIP 10+) on the topic on why you stopped to spend, or stopped to play the game entirely:😂 I’m spending more than ever and I’m generally happy with the direction the game is taking😅 I’m still spending, but I have objections to the changes in the game or Nexters’ attitude😡 I absolutely hate this game, but somehow I can’t just stop spending money on itđŸ«© I suffer from spending fatigue: Too many “must-have” things, better stop spending altogetherâŹ‡ïž I disagree with the current direction of the game development and I don’t want to support itđŸ€„ Nexters’ lack of respect towards their customers made me stop paying.đŸȘ™ I disagree with how the revenue is spent, so I don’t want to add much to it.đŸ˜¶â€đŸŒ«ïž A matter of principle: I realized something and since then I just avoid spending.😭 My free cashflow decreased, I had to limit my spending regardless.❓ I stopped spending for a reason not listed here.If this reaches CM , we can add some short personal stories to the feedback. I can’t force anyone from Nexters to pay any attention, so perhaps after CM comments it, it will get disregarded entirely. But perhaps it can warn them against alienating their player base too much. Just say your story.
  • A. Hello, and thanks for sharing your perspective and stories in the comments. I will make sure it’s shared with the team.

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