[Hero Wars Guide]Weekly Report 2025.Week36｜Insights with HeroWars Login

Contents

Report
Main Updates and Game trends
Guild DASHIMAKI-TAMAGO 2025.Week36

Report

Upcoming Events

Mon. Sep. 01 – Wed. Oct. 01: Champions Season (30 days)
Mon. Sep. 01 – Wed. Oct. 01: Silver Season (30 days)
Mon. Sep. 01 – Wed. Oct. 01: Mysterious Island 14 (30 days)
Mon. Sep. 01 – Mon. Sep. 29: Guild Prestige Cycle 17 (28 days)
Mon. Sep. 01 – Mon. Sep. 29: Guild Quests Cycle 17 (28 days)
Wed. Sep. 06 – Tue. Sep. 09: Celeste’s Brawls ( > Event Shop)
Sat. Sep. 06 – Tue. Sep. 09: Celeste (Event)
Sun. Sep. 07 – Tue. Sep. 09: Demon Doll
Tue. Sep. 09 – Thu. Sep. 11: ? Piggy Bank ?
Tue. Sep. 09 – Fri. Sep. 12: Guardians of Outland
Tue. Sep. 09 – Sat. Sep. 13: Emerald Waterfalls
Wed. Sep. 10 – Sun. Sep. 14: Area of Conquest *
Thu. Sep. 11 – Sat. Sep. 13: Secret Wealth
Sat. Sep. 13 – Sun. Sep. 14: ? Emerald x4 Sale ?
Sat. Sep. 13 – Tue. Sep. 16: Elemental Synergy ( > Lucky Road)
Sun. Sep. 14 – Wed. Sep. 17: Seer’s Game *
Sun. Sep. 14 – Wed. Sep. 17: A Portal Anomaly
Sun. Sep. 14 – Wed. Sep. 17: Mira the Pet Master
Mon. Sep. 15 – Wed. Sep. 17: ? Demon Doll ?
Tue. Sep. 16 – Sat. Sep. 20: Emerald Waterfalls
Wed. Sep. 17 – Mon. Sep. 22: Tournament of Titan Power
Thu. Sep. 18 – Sun. Sep. 21: Power of the Titans ( > Event Shop)
Fri. Sep. 19 – Mon. Sep. 22: Foundations of Power
Sat. Sep. 20 – Mon. Sep. 22: ? Piggy Bank ?
Sun. Sep. 21 – Mon. Sep. 22: ? Emerald x4 Sale ?
Mon. Sep. 22 – Thu. Sep. 25: TItan Brawls *
Mon. Sep. 22 – Thu. Sep. 25: TItan Event *
Tue. Sep. 23 – Thu. Sep. 25: Secret Wealth
Tue. Sep. 23 – Sat. Sep. 27: Emerald Waterfalls
Wed. Sep. 24 – Sat. Sep. 27: Guardians of Outland
Wed. Sep. 24 – Wed. Oct. 01: ???
Thu. Sep. 25 – Sun. Sep. 28: Ascension to Asgard
Fri. Sep. 26 – Mon. Sep. 29: The Great Storm ( > Map Guide)
Sun. Sep. 28 – Wed. Oct. 01: Weaving Patterns ( > Bundle and Free Rewards)
Mon. Sep. 29 – Wed. Oct. 01: ? Demon Doll ?
Tue. Sep. 30 – Fri. Oct. 03: Elemental Synergy ( > Lucky Road)

Event Calendar Format: 14 days

Event Calendar Format: September

Official Message: Learn More About September Events!

September is going to be a wild ride in Dominion! You can check the calendar for the big picture, but here are a few surprises worth keeping in mind:

Starting September 1, the 7-day Lore Festival kicks off — quizzes, lore tidbits, and rewards for the sharpest minds.
A new Hero is marching into Dominion with a special 1-week Adventure event later this month.
And alongside that, one of the older Guardians is getting a well-deserved tune-up!

New Hero Announcement

A new hero is scheduled for implementation in late September.
Alongside this, Krista will receive a rework and is expected to have synergy with the new hero.
According to official descriptions, it is highly likely that a hero from the mobile version will be introduced to the web version. The most probable candidate appears to be Cascade, a water-themed hero.

Krista Buff

Krista will receive a buff in this update.
Until now, she has had limited use, mainly in sibling combos or as a counter to Ishmael.
Her effective range may expand considerably due to synergy with the new hero.
A magic penetration skin will be added. However, Krista is primarily a magic DPS without innate magic penetration stats, so even with the skin, her solo damage potential may remain limited.
Her overall usefulness will heavily depend on the strength of the new hero. Even after the rework, she is still expected to struggle against Isaac and remain unable to defeat Rufus.

Official Message: Krista Is Getting Stronger!

A new Hero Adventure is just around the corner — and along with the debut of a brand-new Hero, one of Dominion’s veterans is getting an upgrade. Fan-favorite ice mage Krista is about to become more powerful (and a bit more independent from her twin brother)!

On September 12, Krista will receive a boost: a meaningful update to her existing skills, plus brand-new Ascension Skills!

New Ascension Skills:

Generous Marks of Water (Ascension II): Allied Heroes heal for 50% of the Magic damage they deal whenever they strike enemies affected by Marks of Water.
Volatile Crystallization (Ascension IV): When Ice Block ends, it bursts, damaging all nearby enemies.

Basic Kit Improvements:

Marks of Water are no longer considered negative effects — they can’t be blocked or cleansed by Sebastian’s Ode of Serenity, Nebula’s Serenity, and similar skills.
Chains of Frost: Magic Defense reduction is now twice as effective.
Icy Vengeance: Damage buffed with considerable scaling improvements (Old formula: 25% Mag. atk + lvl*50; New formula: 35% Mag. atk + lvl*100).

Oh, and she will also soon get a shiny new Skin that will greatly increase her Magic Penetration, so don’t sleep on that!

All these changes make Krista far more effective on her own, and even deadlier when paired with other Heroes who use Marks of Water — like Lars, and our next upcoming Hero that might be familiar to some of you…

New Concept Art

Updated concept art has been released for 4 heroes.
Special event-themed illustrations have also been prepared.
These three heroes may be featured in upcoming events, such as Hero Brawl.

Orion

Lian

Nebula

Jhu

Mobile Updata

New Titan: Asherona

Kai Rework

Guus, Kai, Cascade, Polaris New Skins

Official Community Manager FAQ

Titles are tailored to the content.

1. Catalysts will be obtainable in future Power Tournaments

Q. For future Tournament of Power (hero or titan) the best thing to do would to to organise the leaderboards based on total power, for example, it should be that if a person has MAX heros or titans, they can ONLY be paired with other people who have max as well.
A. Hey! I see that the hottest topic of the day is Tournament of Titan Power – I get it. As was stated, this is only one of the places where we will add the Catalysts in near future and we will gradually add other sources too.

I will share the feedback on Tournament of the Titan Power with the team, the general one and Catalyst specific too, thank you for speaking out!

2. The resource exchange bug will be fixed before the event ends

A. Hello, Guardians!
We want to sincerely apologize for the unexpected issue that occurred during the recent Lara Croft event, where resources were exchanged prematurely before the event had officially concluded. We understand that this situation disrupted your gameplay experience and may have caused frustration.
We are aware that this problem has reappeared after a similar incident in the Seer’s Game. Please rest assured that our development team is actively investigating the root cause and implementing additional safeguards to ensure this does not happen again in future events.

3. Quiz tickets as ranking rewards are problematic

Q. So, this stupid reward is back. If you don’t hit top3 fast, it’s impossible, because you can never catch up with those who got extra tickets…
A. I have passed on your concerns about the difficulty of obtaining these rewards to the developers. They may consider other approaches to acquiring them

4. Conquest area matchmaking is being readjusted

Q. Next week we have AoC again,
No update on the “improved algorithm” that the CMs have said last month?
Because in this ToP Grouping I totally feel no difference at all.

Will my guild face the same two guilds for the x-th times in a row at next week AoC??
LMAO.
Really not sure this business will ever improve.
All are empty promises. Packed schedule are their tool to make people forget about past promises / bug compensation.
A. Perhaps because they are your archrivals!
According to the information I have, changes have been made to the matchmaking algorithm, and at the moment the situation with matchmaking should be better.

5. Win rates differ by 100% between Combat Training and actual battles in some cases

Q. I now have certainty that MAX combat training with fusion skills is bugged and gives wrong results due to the added titan power from developed fusion skills not being added to titans in max training. I can provide evidence if necessary, because i am not allowed to present it here.

When comparing max combat training results to actual performance, the differences can be drastic: i have examples of matchups where a fire team attacking an earth team with certain combinations of fusion skills has a 0% win rate in max combat training, but 100% win rate in real battles. This is totally misleading and made me and probably a lot of other players waste lots of catalyst on suboptimal skills.

I suggest you fix that immediately, ideally by removing the power gain from fusion skills to titans. Also i suggest you give out 500-1000 catalyst of each type as a compensation to ppl who wasted their resources already. Thank you for your understanding.
A. Hi! Send the evidence through DrommBot please, I will check them and share with the team to investigate further if needed.
Small update on Catalysts in Tournament of Power — they will not be featured in rankings reward, rather in one of the quest chains. I do hear your general sentiment on ToP, I am forwarding it to the team, but don’t have any specific updates on that right now.

6. Key issues in Hero Wars

Q. It’s a sad story, but i am afraid it is exactly like that. The game is just getting worse and worse with just a few exceptions where Nexters actually making something better (new hero event). A lot of things getting worse from the perspective of most ppl at least:
– Events to gather resources are turning into a casino (Seers Game, Elemental Synergy, …)
– Developing units becoming luck based (patterns, Elemental fusion skills)
– Combat turning into chaotic zergy clusterfcks (increasing crit-RNG esp. from Lara in hero combat, overpowered fusion skills creating too much dmg for titans)
– Competitive game modes becoming irrelevant (ToE with OP fusion skills)
– Exclusive content behind huge paywalls (special lara skin stones, …)
– And ofc more and more and more bugs

While a lot of issues are still not dealt with:
– AoC being an account sharing contest due to no sleep for 4 days otherwise
– CoW and Asgard being dominated by cheaters because match fixing loopholes are not removed (even tho script writers explaining nexters exactly how to fix them)
– CoW being useless anyways due to missing tie breakers
– Technical issues esp. for mobile players thx to the huge demand for memory for a cheap little browser game (esp. skin pop ups … requiring to buy all skins to be able to play)

So ye, its also my perception that the game is turning worse. And i am having less fun every day, getting frustrated by bugs (and i am not even a victim of the latest early exchanges), annoyed by bad RNG in important battles and bad luck when leveling up fusion skills etc.

The one thing Nexters understand is money. Its no surprise revenue is getting lower, because ppl stop spending when they are not enjoying sth anymore. I wish Nexters would start to understand this correlation and focus on creating something that ppl enjoy to do instead of implementing shady mechanics to milk ppl …
A. Thank you for the summarizing feedback. I hope some of the updates and events planned for the rest of the year will be to your liking.

7. Players are banned even without cheating

Q. so this is fun. I don’t actually use 3rd party programs for the record and quite a few players who know me will tell you the same, not sure what’s going on.
A. This is an automatic standardized message. Therefore, it does not contain all possible reasons for which a ban may be issued. At the start of the Lara Croft event, there was an opportunity for abuse. Some players deliberately exploited it. Accordingly, they received bans of varying lengths depending on the severity of their actions.

8. Exploiting bugs is also subject to bans

Q. There is no question of an exploit. Only the possibilities offered by the game were used. An exploit is the use of malware to gain an advantage. That was not done. The bans are unjustified and utterly ridiculous.
A. Any actions, including but not limited to phishing other players’ accounts, refund abuse, knowingly exploiting a bug.

9. Permanent bans can be appealed for review

Q. Any news on adjusting the permanent bans some players have received?
A. As far as I know, when appealing a ban through support, cases are reviewed on an individual basis.

10. Multiple infractions will not be excused as accidental

Q. CMs pointing out a section of the rules/tos is not going to do anything but get you mocked when theyre not even consistently enforced
A. Players who deliberately used the bug more than a couple of times showed that they consciously exploited it. It’s not a case of ‘oops, I accidentally pressed the button 100 times and got a bunch of resources’ — they did it knowingly.

11. What happens if a script is used accidentally?

Q. how about ‘oops, i accidentally used my scripting program to kill the 300 boss with 25 buff instead of 175’?
A. Yes, this is also a violation. The developers are working on combating such scripts and programs. And players who use them are not protected from such sudden bans.

12. There are various anti-cheat measures in place

Q. well thats funny they have been ‘working on it’ for several years. and this fresh exploit was solved in a couple days
seems users are protected by a complete lack of enforcement for several years, no?
A. I’m not a tech guy, but something tells me these are problems of a different nature

13. Request to lift permanent bans

Q. please tell the techies to give a month ban instead of a permanent one. 6 years of the game and Acount with VIP 15 are gone
A. As far as I know, not that many players received a permanent ban. To get one, you really had to ABUSE the bug A LOT. In any case, you can submit an appeal through customer support, and then your specific case will be reviewed individually

14. Bug reports may earn rewards

Q. They are banning people this time to incite fear in rest of people so that they don’t abuse the bugs in future because they know that their new launches and events can never be bug free. Why don’t you just make your product bug free first.
A. No one is immune to possible bugs. And if you read the rules of any online game, you’ll find a clause about exploiting bugs.

The best course of action if you encounter a bug and receive something unusual once or twice is not to keep using it, but to report it to the support team. This way, you guarantee yourself, so to speak, an alibi — and you might even receive thanks or a bonus from the developers for promptly finding a vulnerability.

15. What are the criteria for bug report rewards?

Q. since when does this game reward people for finding bugs lol
A. bugs of such scale

16. I have never received rewards for bug reports before

Q. I reported and found so many bugs and never ever got any reward.
A. Oh, I meant that this CAN happen — it doesn’t mean everyone will get rewarded :)) hehe, after all, we do have a QA team.

17. Measures to prevent recurrence are under consideration

Q. I’m not affected by the bug / ban and i do agree people who abused it deserves a punishment but my problem is. WHEN WILL THIS END?

I can understand it’s a web game and it’s harder to control exploits like the scripts , but this is ridiculous CMs . Instead of things getting better, their getting worse.

Every time we have a new event there is some kind of bug and the frequency is increasing. The last few weeks people are online during the reset trying to find the bug. One bug every few months is understandable but you have to admit 2025 is not devs best year…
A. Yes, conclusions have been drawn. Each such incident does not go unnoticed. And I can tell you, the developers themselves are not very happy when this happens either. They review the issues in their meetings to make sure they don’t happen again

18. Calendar dates

Q. Ummm CMs can you please tell us in which universe you live, that September has 31 days all of a sudden???

Now Jokes aside, is it seriously so much to ask to have 1 person check the announcements and FAQ’s before they are posted? It’s becoming increasingly sloppy….
A. As much as we, community managers, would love to see an extra day in the month, it was just a typo. Thank you for noticing! We’ve fixed the image.

19. Sunscreen is sufficient protection

Q. i hope you realize that most of us know that CMs don’t have any actual power of the developers final decisions over the game, but you are really our only method of communication with them, so you take the brunt of the anger because the HW support system is utter garbage.
A. Guys, I’ve been through so much with you already that you could drop me off on the sun without a spacesuit, just with some sunscreen on.