[Hero Wars Guide]Letter to Winter Claus

[Hero Wars Guide]Letter to Winter Claus Top

Letter to Winter Claus Overview

  • One of the events held during Winterfest.
  • May be performed at any time during the period.
  • Choose 3 gifts from 10 candidates. No re-selection is allowed.
  • The designation is fixed at three. You can’t choose just a totem to receive.
  • You will receive one of the three gifts at the end of the year.
[Hero Wars Guide]Letter to Winter Claus

List of gifts and Estimated value in terms of emeralds

Supplemental Gifts

  • Elemental Spirit Summoning Sphere : Can be exchanged for Emerald x200,000 or transferred to any player when all totems are complete.
  • Pet Soul Chest x50 : Can be exchanged for Pet Soul Coins x5,000 when a completed pet is specified. This is equivalent to Chaos Particle x357.Only in this case, a little loss. Not recommended.
  • Cleaver x1 : If you already have a Cleaver, you will receive Soul Coin x50,000. This can yield Orange Equipment Fragments x610 or Jet’s Soulstone x50.
  • Chest of Supertitans x250 : If you specify a completed Super Titan, you can exchange it for Titan Soul Coin x12,500. This is equivalent to x25,000,000 gold.
    Not recommended.
  • 50,000 Bubbles: It’s slightly less advantageous than 10,000 Emeralds. This is because, by launching fireworks for 10,000 Emeralds, you can obtain 50,000 Bubbles and still clear quests that Spend Emeralds.

Common Beliefs Regarding Gift Selection

The following are commonly held beliefs, though they may not be entirely reliable

Bubbles and Emeralds Should Be Avoided

  • These two items are often considered less desirable due to their high occurrence in the lottery, potentially overshadowing raid tickets and totems.
  • Bubbles, in particular, tend to appear frequently, though the exact odds are unknown.

Raid Ticket

  • If your goal is to obtain a Raid Ticket, it’s recommended not to select Bubble, Emerald, Cleaver, or Totems among the three options.
  • Opting for Raid Ticket exclusively, without including the aforementioned two, will guarantee raid tickets every time.


If you have more than one totem, you rarely receive a totem. However, under other circumstances, there are chances, following the rules below:

  • If your goal is to obtain a totem, it’s recommended not to select Bubble, Emerald, Cleaver, or Raid Ticket among the three options.
  • If you don’t possess a totem and you choose it while avoiding the other three options, you’ll consistently receive a totem. This can be an efficient way to accumulate three totems.
[Hero Wars Guide]Letter to Winter Claus_List

Event History

  • Wed, 25 December 2019 (7 days)
  • Fri, 25 December 2020 (7 days)
  • Fri, 24 December 2021 (8 days)
  • Fri, 16 December 2022 (7 days)
  • Thu, 21 December 2023 (7 days)

Concurrent Events

Reward Explanation


  1. Fubbel says:

    I had set up pet soul stone, chaos partikel and totem. My reward was “only” pet soul stone…

  2. jmc says:

    Common Beliefs Regarding Gift Selection is WRONG. I wanted raid ticket so I selected pet soul stone, Chaos Particle, Golden Raid Ticket. Only got pet soul stone.


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